Thursday, September 22, 2011

Kudos to Comcast

I bet that's a headline my long time readers would never expect to see.

Earlier today a Comcast technician showed up on my doorstep saying that the company's remote diagniostics detected a week signal on my internet connection. He came in and did some measurements and decided we needed some new cables to replace the same wires we have had since 1996. He also replaced the splitters with dead ends that I had jury rigged over the years.

I really can't complain about the signal service as we have rarely lost our connection to cable or the internet. The pricing, boxes and other hassles is another story.

The last time I did a post about this media bohemeth one of their press flacks contacted me the next day. Let's see if that will happen again. Are you out there Melissa or have you moved on?

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